IT Management Services
GeckoWare Australia offer a wide variety of tailored IT services for your organisations. These range from on call IT support to daily management and monitoring. We are here to offer you the skills the your complex IT structure requires 24x7x365 days of the year.
On Call Support
These are a prepaid fixed prices system support solutions. It allows support to given and work to commence without the need to raise orders and invoices. When you have a problem and things are not working as they should why was more time with paperwork, On Call Support addresses these needs. We offer on-site support, remote support and telephone support.
Your account balances can be recharged at any time using our on-line purchase system. On call support hours are purchased in blocks of 5 and are valid for 12 months from the date of purchase.
Please call 03 9018 9835 to discuss the benefits of On Call Support for your company.
Daily Management and Monitoring
Even if you have only one computer there are tasks that need to offer weekly or daily. When you have a computer network with Email and Internet access these tasks can take up all your valuable time, time you should be using to run your business. The affect of not doing these vital tasks can be catastrophic to your network and company (Viruses, hackers and system crashes). Our services can help to stop these things from happening and allow you to concentrate on running your business.
We offer a complete managed service which is tailored to your specific requirements. Our options include
- Windows Operating system monitoring
(Disk usage, Memory, Network, CPU,..)
- Backup management
(Disaster recovery backups, daily backups, file recovery)
- Performance management
- Operating system upgrades and service packs
- System outage monitoring
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- Hardware support
- Microsoft SQL Database Server management and monitoring
- Microsoft Exchange Server management and monitoring
- Onsite support
- Security Administration
- Firewall and Internet security
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If you have specific requirements we are able to develop an option which can cover most situations.
Please call 03 9018 9835 to discuss the benefits of On Call Support for your company.
IT Software and and Hardware Sales
We offer a complete range of computer equipment as well as all Microsoft software for sale to our customers are very competitive rates. Our range include